If a patient has misplaced their original appointment email and asks for it to be sent again, you do not need to rearrange or edit the booking. You can simply resend the existing appointment confirmation.
Follow the steps below:
From the main menu, click Calendar.
Choose either Weekly or Monthly view, depending on how you prefer to locate the appointment.
Locate the relevant appointment in the calendar.
Click on the patient’s name within the appointment.
This will open the Edit Appointment screen.
Scroll to the bottom of the Edit Appointment screen.
You will see:
An option to cancel the appointment
A blue Resend Appointment button
Click Resend Appointment.
The system will immediately resend the original appointment email to the patient.