What are Contacts
Contacts in TouchPoints.health are people or places that are saved to your profile so they can be reused across the platform.
Once created, contacts can be selected quickly when managing patients, sending correspondence, setting up calendars, or raising invoices.
Types of contacts
Contacts are grouped by type to support different workflows.
GP contacts are associated with patients so copies of clinic letters or other correspondence can be sent to them automatically.
Location contacts describe the places where you undertake clinical work, such as outpatient clinics or hospitals.
Insurer contacts relate to insurers that you are authorised to work with and are required for insurance based billing workflows.
Specialist contacts relate to consultants or allied health professionals that you regularly correspond with. Their details are saved so correspondence can be sent efficiently and consistently.
Why contacts are important
Setting up contacts correctly helps reduce duplication, improves accuracy, and ensures letters, billing, and scheduling workflows run smoothly.
You can create and manage contacts yourself, or ask the TouchPoints.health team to set these up for you.
If you have questions about managing contacts or need assistance creating them, please contact support@touchpoints.health for help.
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