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Understanding invoice numbers (Clinics)
Invoice numbers are automatically generated for clinics. These are generated from the clinician's' first and last initial. If there are 2 or more clinicians with the same initial pairing this is handled in the following way- Invoice numbers will ...
Healthcode errors
Some error codes and what they mean- This means: Although the membership number has been found on the database, the patient details don’t match. This could be the patient’s name, date of birth or the postcode. Solution: Double-check the patient’s ...
Connecting new user to Healthcode (existing Healthcode customer)
EXISTING HEALTHCODE CUSTOMERS Step 1- Send Healthcode an email requesting your account is connected to TouchPoints.health OR Call on 0330 900 4900 This can take 5-7 days (see example email attachment below) Step 2- Once account is connected by ...
How to create a Healthcode invoice
How to create/update a new calendar (aka clinic locations)
To create or update a calendar for a clinic or hospital location where you see patients, you must first ensure the location is saved in your Contacts and marked as a Favourite. Step 1. Add the Location to Contacts From the top menu, select Contacts. ...