Electronic Prescribing via CloudRx
Electronic Prescribing feature via our partners at CloudRx.
To use please ensure your GMC number is correct on your profile. Found in the top right corner by your picture.
For SOLO doctors-
Ensure these patient facing details are filled in, these will appear on emails patients receive and also will auto-fill the prescription screen too- saving you time.
For Clinics-
Please contact support to update these details if needed.
Doctors can create a prescription from the patient profile screen.
Click the Prescription (via CloudRx) button.
Click 'copy from registered address' button if medications to be sent to profile address.
Search for the medication and complete the relevant fields and click add to add another medication or "confirm prescription".
Patients will receive direct notification from CloudRx (SMS/email) and they can choose a payment and delivery method for the medications (not your issuance fee).
A record of the prescription will appear on the patient profile screen under 'Prescriptions'.
Tip-
Don't forget you may wish to charge a prescription issuance fee sent as a self-pay invoice (add item via free entry or create a product called prescription fee in products).
Prescribing Access on TouchPoints.health
At TouchPoints.health, patient safety and regulatory compliance are our top priorities.
In line with UK law and professional guidance, only registered doctors and qualified nurse prescribers are authorised to issue prescriptions.
This is supported by:
The Human Medicines Regulations 2012 (SI 2012/1916), which restrict the issue of prescriptions to appropriate prescribers as defined in Regulation 214.
The General Medical Council (GMC) guidance on Good practice in prescribing and managing medicines and devices (2021), which specifies that only those with the legal authority to prescribe should do so.
The Nursing and Midwifery Council (NMC) standards for nurse and midwife prescribers, confirming that prescribing rights are granted only to those who have completed accredited training and are annotated on the register.
Accordingly, TouchPoints.health does not provide prescription CREATION functionality to Personal Assistant (PA) or administrative accounts. Prescribing access is limited to verified medical professionals with active registration and prescribing rights. This ensures that all prescriptions generated via our platform meet UK regulatory standards and maintain the highest level of clinical governance and patient safety. PA accounts can see issued prescriptions via the patient profile.
Related Articles
What is Healthcode?
What is Healthcode Healthcode is a UK based healthcare clearing service that enables private clinicians and clinics to submit insurance claims electronically to medical insurers. Healthcode is widely used across the UK private healthcare sector and ...How to create/update a new calendar (aka clinic locations)
To create or update a calendar for a clinic or hospital location where you see patients, you must first ensure the location is saved in your Contacts and marked as a Favourite. Step 1. Add the Location to Contacts From the top menu, select Contacts. ...What are Documents?
What are Documents Documents in TouchPoints.health are a central repository for forms, information, surveys, and media that you may wish to share with patients. This includes documents such as consent forms, information leaflets, surveys, and videos. ...What is Protected time?
What is Protected Time Protected time in TouchPoints.health represents any period when a clinician is unavailable for clinical work. This may include annual leave, study leave, administrative time, or any other planned time off. Why protected time is ...What are Tasks?
What are Tasks Tasks in TouchPoints.health are used to manage and track actions related to patients, helping teams stay organised and ensure follow up work is completed. Creating tasks Tasks can be created by users anywhere in the platform. They are ...